30-Day Returns & Refunds Policy

D'BakerAid 30-Day Returns & Refunds Policy (United States)

Our 30-day promise. Bake with your D'BakerAid for up to 30 days from the day it's delivered. If it isn't for you, send it back for a refund — that's the whole deal.

Starting a return is simple. Email c.care@dbakeraid.com with your order number. We'll email you a prepaid return label with step-by-step instructions — no arguing with couriers, no guessing addresses.

What you get back. Your refund is the product price, minus only the $24.95 cost of the prepaid return label. There is no restocking fee and no inspection fee. Original processing & handling charges from checkout are not refundable.

Damaged, incorrect, or defective? That's never a “return” — it's on us. Items that arrive damaged, items we shipped in error, and warranty-defective units carry no deduction of any kind and are handled under the 2-Year Limited Warranty, with shipping paid by D'BakerAid both ways.

Use it like you own it. Products may be opened and reasonably used for normal home evaluation during the 30-day trial. Products that are intentionally damaged, materially altered, abused, or returned incomplete may be refused or subject to an appropriate deduction as permitted by applicable law.

Send back everything. Kits and bundles are refunded when they come back complete — every bowl, tool and accessory that arrived in the box.

When the money arrives. We inspect and issue your refund within 5–10 business days of your return arriving. Your bank then posts it within 2–10 business days, depending on the institution.

Refunds only — no exchanges. If you'd like a different kit, the fastest route is a return plus a fresh order.

This return policy is separate from the D'BakerAid 2-Year Limited Warranty, which keeps protecting your device long after the 30-day return window closes.